What Information We Collect

Information You Give Us

When you donate, sign up for updates, or inquire about fostering, you might share:

Name and contact details (email, phone, address)
Payment information (securely processed by our payment partner)

Information We Collect Automatically

When you visit our site, we collect:

Basic usage data (pages visited, time spent, device type)
IP address and browser information
How you found our site

Cookies

We use cookies to improve your experience and understand how our site is used. You can disable cookies in your browser settings, though some features may not work as well.

How We Use Your Information

We use your information to:

Process donations and send acknowledgments
Respond to your questions
Send updates about our programs and events
Improve our website
Comply with legal requirements

We never sell your information to third parties.

When We Share Your Information

We only share your information in these situations:

With Service Providers

We work with trusted partners (payment processors, email services) who help us run our organization. They're required to protect your information.

With Foster Agencies

If you inquire about fostering, we may connect you with partner agencies that can help you get started.

When Required by Law

We may disclose information if required by law or to protect the rights and safety of our community.

Your Donation is Secure

Your payment information is processed through secure, encrypted third-party processors. We never store your credit card details. All transactions comply with PCI DSS security standards.

Your Rights

Opt Out of Emails

Unsubscribe anytime by clicking the link in our emails or contacting us.

Update Your Information

Need to update or delete your information? Just email us at info@animalsupportnetwork.org.

Control Cookies

Adjust your browser settings to control how cookies are used.

Third-Party Links

Our site links to foster agencies and other organizations. We're not responsible for their privacy practices—please review their policies before sharing information.

Security

We take reasonable steps to protect your information from unauthorized access. However, no internet transmission is 100% secure. While we work hard to safeguard your data, we can't guarantee absolute security.

Children's Privacy

Our website is not intended for children under 13. We don't knowingly collect information from children. If you believe a child has provided us with information, please contact us immediately at info@animalsupportnetwork.org.

Changes to This Policy

We may update this Privacy Policy from time to time. We'll post changes here and encourage you to check back periodically. Continuing to use our site after changes means you accept the updated policy.

Questions?

If you have questions or concerns about this Privacy Policy, reach out to us:

Email: info@animalsupportnetwork.org

Mail: Animal Support Network
910 Cole Street
San Francisco, CA 94117

Your trust matters to us. Thank you for supporting our mission to help animals in need.